Jewelry is delicate and needs to be handled with care. Our products are covered by a 1-year warranty from the day they were bought when used under normal conditions and for the purpose intended.
What is covered under warranty:
What is not covered under warranty:
- The plating on the jewelry.
- Stone setting.
How do I make a claim?
- Breakage due to mishandling.
- Damage due to exposure to water.
- Please us at email@example.com your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.
If you have any queries, feel free to get in touch with us any time of the day. We respond to every email we receive within 48 hours. We are available at firstname.lastname@example.org
We are committed to getting you all your products at the right time. Here are some details worth checking out.
*Note: Express shipping option available for customers in USA and India only.
All orders ship from our USA distribution center or India factory. International Shipments are sometimes subjected to import duties and taxes after the package reaches the destination country. In such cases, the customer is responsible to clear the charges to release the package. We cannot estimate these charges at checkout as the import duties vary between the countries.
*For USA customers only. If the order was shipped from India, the customs charges and import duties and paid for by TARINIKA. We have experienced some instances where the customer received an import duty notice in error. In the rare event that you receive a customs/import duty invoice please contact us immediately at Ph: +1(832) 559-0132 or email email@example.com for a refund/resolution.