Jewelry is delicate and needs to be handled with care. Our products are covered by a 2-year warranty from the day they were bought when used under normal conditions and for the purpose intended.
What is covered under warranty:
What is not covered under warranty:
- The plating on the jewelry.
- Stone setting.
How do I make a claim?
- Breakage due to mishandling.
- Damage due to exposure to water.
- Please us at firstname.lastname@example.org with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.
If you have any queries, feel free to get in touch with us any time of the day. We respond to every email we receive within 48 hours. We are available at email@example.com